Privacy Policy

Effective Date: September 1, 2024

1. Introduction

Welcome to VitalCare. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information We may collect personal information that you provide directly, such as:

  • Name

  • Email address

  • Phone number

  • Address

  • Health information (e.g., medical history, symptoms, treatment plans)

2.2 Usage Data We may collect information about your interaction with our website, including:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visits

  • Time spent on pages

3. How We Use Your Information

We use the collected information to:

  • Provide and manage our services, including telehealth and urgent care

  • Communicate with you regarding your appointments, inquiries, and updates

  • Improve our website and services based on your feedback and usage patterns

  • Ensure compliance with legal and regulatory requirements

  • Protect against and investigate fraudulent or unauthorized activity

4. How We Share Your Information

We may share your information with:

  • Healthcare Providers: To coordinate and provide your medical care

  • Service Providers: Who perform services on our behalf, such as IT support and analytics

  • Legal Authorities: When required by law or to protect our rights and safety

  • Business Transfers: In connection with any merger, acquisition, or sale of assets

5. Data Security

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure.

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand your preferences and improve our services. You can manage your cookie preferences through your browser settings.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Accessing and updating your information

  • Requesting deletion of your data

  • Objecting to or restricting processing

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Your continued use of our website constitutes your acceptance of any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

VitalCare

2742 W 2150 N, Lehi, Utah 84043

hello@vitalcareutah.com