Notice of Privacy Practices

Effective Date: September 1, 2024

VitalCare is committed to protecting your privacy and ensuring the confidentiality of your health information. This Notice of Privacy Practices explains how we use and protect your personal health information (PHI) and describes your rights regarding your PHI.

1. Purpose

This Notice describes how we may use and disclose your PHI, as well as your rights regarding your PHI. It applies to all PHI that VitalCare creates, receives, maintains, or transmits.

2. How We Use and Disclose Your PHI

2.1 Treatment We may use and disclose your PHI to provide, coordinate, or manage your healthcare services. This includes sharing information with doctors, nurses, and other healthcare providers involved in your care.

2.2 Payment We may use and disclose your PHI to process payments for services provided to you. This includes billing and collections, as well as sharing information with insurance companies to obtain payment.

2.3 Healthcare Operations We may use and disclose your PHI for healthcare operations, such as quality assessment, training, and administrative purposes. This includes evaluating the performance of our staff and improving our services.

2.4 Appointment Reminders and Communications We may use your contact information to remind you of appointments, provide you with information about services, or communicate important health-related information.

2.5 Legal and Regulatory Requirements We may disclose your PHI as required by law or to comply with legal processes, including court orders or investigations by regulatory authorities.

2.6 Business Associates We may share your PHI with business associates who perform services on our behalf, such as IT support and billing services. These associates are required to protect your PHI and use it only for the purposes for which we engaged them.

3. Your Rights

3.1 Right to Access and Amend You have the right to access and obtain copies of your PHI. You may also request amendments to your PHI if you believe it is incorrect or incomplete.

3.2 Right to Request Restrictions You have the right to request restrictions on how we use or disclose your PHI. We will consider your request, but we are not required to agree to it.

3.3 Right to Confidential Communications You have the right to request that we communicate with you about your PHI in a specific manner or at a specific location to protect your privacy.

3.4 Right to an Accounting of Disclosures You have the right to request an accounting of disclosures of your PHI made by us for purposes other than treatment, payment, and healthcare operations.

3.5 Right to File a Complaint If you believe your privacy rights have been violated, you have the right to file a complaint with us or with the Secretary of Health and Human Services.

4. Changes to This Notice

We may update this Notice periodically. Any changes will be posted on our website and will be effective as of the date indicated at the top of this Notice.

5. Contact Information

If you have questions about this Notice or wish to exercise your rights, please contact us at:

VitalCare

2742 W 2150 N, Lehi, Utah 84043

hello@vitalcareutah.com